Thinking about getting a Mia Toro ITALY suitcase?
Well, then you’re in the right place.
In this Mia Toro ITALY luggage review, we’ll find out how durable they are, what features they offer, what’s their warranty like, and compare them to similar alternatives. After this, you’ll find out if they’re a good choice or not.
On Clever Journey’s, Best Luggage Brands, Mia Toro ITALY gained 68 points and took the 10th place.
Here you can see how we determined the 68 points. We’ll go in-depth into each category down below.
- Unique & Vibrant designs. This really is the main selling point of Mia Toro Italy. The two most recent collections, “Designer art” and “Industrial textures” both look stunning. In the design category, Mia Toro has gained the first place on our leaderboard.
- Overall, luxury feel. As you’d expect from an Italian brand, their products are made to look very high-end. They come with little details and elements everywhere, and just by looking at their bags, anyone can tell that they’re luxurious.
- Could be more durable. Although the quality isn’t too bad, it’s not stunning either. It’s enough for the casual traveler, but not recommended for a frequent flyer.
- A support team that’s hard to get by. Some people reported that their support isn’t too helpful and often slow to respond.
- Poorly reviewed. A lot of people complained that the product descriptions are incorrect, the dimensions are too big, and that the bags seem to be poorly made.
In the design category, Mia Toro gained 15 out of 15 points, which is the best result between all the brands that we’ve reviewed. It’s hard to find anything better-looking than Mia Toro’s suitcases.
That said, they come with few flaws.
Firstly, their parent company is associated with Planet Traveler – a brand who raised almost a million dollars on Kickstarter and failed to deliver. Now the backers are looking to sue the company and asking for refunds.
Secondly, most of their suitcases are poorly reviewed. A lot of reviews say that their suitcases are fragile and break on the first or second trip. And lastly, their warranty terms are pretty limited, and their support is hard to get by.
Key Facts About Mia Toro ITALY
Mia Toro ITALY comes from the land of fashion and style – Italy. In Italian “Mia Toro” means “My bull,” and stands for strength, beauty, and excitement.
Although Mia Toro Italy is only a few years old, the people behind this brand have over 30 years of experience in luggage manufacturing. Today their luggage is sold in over 42 countries.
Mia Toro is a child company under the Hontus Milano Group. They also have several other lesser-known luxury travel accessory brands, with each brand focusing on a slightly different segment. In total, they have around five travel product brands (With Mia Toro being the most popular one.)
What’s alarming is that Hontus Milano Group also owns the Planet Traveler brand. Essentially, Planet Traveler raised over 900,000$ in a Kickstarter campaign, promising to make smart luggage, but failed to deliver. It’s been over four years since the original backing, and, based on the comments, they’re yet to be delivered. People are unhappy and want to sue Planet Traveler for fraud.
Although we haven’t seen such problems with Mia Toro, being operated by the same people as Planet Traveler raises some red flags.
Mainly people purchase Mia Toro due to their stunning looks. It’s interesting that most customers say that in real life the suitcases look even better. We also noticed that a lot them buy their suitcases as gifts for relatives or friends.
We read all the reviews that we could get out hands on. And as with most brands, we found quite a few bad ones as well.
Here are the most common issues that people complained about:
- Some people had issues with the spinner wheels (the rubber breaks-off if used on rocky terrains.)
- Some glossier models are not that glossy in real life.
- Their support is hard to get by.
- A lot of people said that their suitcases seem fragile.
The average rating of their suitcases is around 3-4 stars, but it heavily depends on the model. While their most popular models have received an average rating over four stars from dozens of people, they do have a lot of not-that-popular models with one or two 1-star reviews.
Although you’d guess that Mia Toro’s suitcases are made in Italy, actually they’re not. They’re made in China, just like almost anything nowadays.
We couldn’t find exactly from what materials are Mia Toro suitcases made from. Most luggage brands are open about this and tell the exact composite of the frame – polycarbonate, polypropylene, or ABS. Mia Toro has just stated that they’re made from a ‘lightweight armor-flex composite,’ which doesn’t tell much. Out of all three, ABS is the least durable one and the cheapest, so we wouldn’t be surprised if they’re made from that.
We based the actual quality of their bags from customer reviews because we didn’t get to test them in real life.
And judging by the reviews, Mis Toro isn’t too reliable. We found several people who said that right after their first flight, either the wheels came right off, there were cracks in the hard shell, or the zippers burst open.
But then again, we also found quite a few people who were happy with the reliability. They’ve used their bags for several years now with no issues.
In the same price range, you can get a Travelpro Platinum Elite, which is virtually indestructible, and backed up by a lifetime warranty. So based on everything that we could find, we couldn’t give them more than 12 stars in reliability.
Although Mia Toro is considered a luxury brand, they don’t come with too many features. Only the most essential ones.
Spinner Wheels on All Suitcases
Nearly all of the Mia Toro Italy suitcases are hardside and come with spinner wheels.
This may not seem like anything super-necessary, but we suggest that you always purchase luggage with spinner wheels. They’ll make the bag much easier to move around.
Some of their bags come with double spinner wheels (eight in total) and some with regular ones (four in total.) We noticed that the double spinner wheels seem to be more durable. While a lot of people complained about the quality of their regular spinner wheels, almost none complained about the double wheels.
TSA-Approved Locks on Most Suitcases
Here’s another feature that’s super important: TSA approved locks. What these locks do is allow the airport TSA agents to get inside your bag quickly. If you use regular locks, the TSA agents are allowed to break the lock or zippers to inspect the contents of your suitcase.
Almost all of the Mia Toro suitcases have this option included. However, when we looked at a lot of the reviews on Amazon, it looks like their product descriptions are sometimes wrong. Some product descriptions mention that the bag comes with TSA locks when, in reality, it doesn’t.
Some models come with an expandable zipper, that allows the suitcase to expand in width by two inches. This provides an additional 25% of packing space that could be useful if you’re low on space.
Note, that this feature isn’t included in all of their cases, so make sure to read through the specs before buying.
Other Useful Features
Other notable features include ergonomic grip handles, a special compartment for your luggage tags (on the back of the briefcase), handles on top and sides, compression straps, and a zippered mesh pocket inside.
With Mia Toro, you’ll get the most basic features, but nothing innovative or new.
In the design category, Mia Toro has done a really great job. We’d go so far and say that they’re the best-looking suitcases in the market.
We like how they’ve combined the best of both worlds. For those who like something more practical, the “industrial textures” collection is a good fit. And for those who are looking for something more vibrant, the “Designer art” is even better.
Industrial Textures Collection
The idea behind the “Industrial textures” collection is to create hardside suitcases from unique, never-before-used materials. Some noticeable improvements in this collection include armored corners, sturdier handles, and scratch-resistant finishes.
Mia Toro states that they’re made to withstand the harshest conditions. However, we’d say that it’s more of a marketing trick because these improvements are more visual than functional. Although, yes, there are some useful improvements, the “designer art” collection performs just as well when it comes to endurance. It’s more a matter of which style you prefer better: industrial or artistic.
Here are some interesting textures that this collection offers:
- Abrased steel;
- Armor-flex composite;
- Acid washed;
- Carbon fiber.
Designer Art Collection
The most recent collection of Mia Toro offers colorful and creative patterns, and this is what really sets their luggage apart from the competition. They’re made in collaboration with world-renowned designers. The goal is simple: it’s to combine art with science to create luggage that appeals to the newer generations.
What we like the most about Mia Toro is that they’re finally doing something unique: They’re bringing back the beauty and emotion to travel accessories, as opposed to the dull one-colored fabric suitcases.
Mia Toro has a single 10-year warranty for all of their suitcases.
This warranty covers manufacturing and workmanship defects. It doesn’t cover any airline damage, transportation damage, misuse, and normal wear and tear.
So, for instance, if a wheel would break off while the bag is checked in, that wouldn’t be covered by the warranty.
Mia Toro only covers domestic shipping costs for returning the bag back to you. If their bags have to be sent to the warranty, the client has to pay for shipping to the repair center, and, if shipped internationally, also for the return shipping costs.
If you need to contact them about warranty claims, it’s best to call their number or contact them through e-mail.
We rated their warranty only at 5 points out of 10, because the terms are pretty basic, and we’ve heard that their support is hard to get in contact with.
Judging by the first looks, you may think that Mia Toro is an expensive Italian luxury brand. You’re wrong.
Actually, they use a pretty popular marketing trick to jack up their value. Although the stock value of their luggage is pretty high ($140 – $360 for a single carry on and up to $570 for a set), you can get them on a sale pretty often.
And when we say a sale, we mean a full warehouse-clearance type of sale of 50%-80% off. Usually, you can get a single carry-on on a sale for about $70-$130, and a set for $200 – $300.
For a luxury suitcase, these prices are pretty good. However, if you take into account durability, warranty, and reliability, Chester, Travelpro, Samsonite, or Delsey are much better choices in the middle class.