Thinking about getting a Lucas suitcase?
Well, then you’re in the right place because in this post we’ll take a look at their suitcases, and determine whether they’re a good choice or not.
In this Lucas luggage review, we’ll take a look at their durability, customer reviews, warranty, prices, features, and how they compare with alternatives from other brands.
On CleverJourney’s Best Luggage Brands, Lucas gained 68 points and took the 14th place on our leaderboard.
Here you can see how we determined the full score in detail. We’ll go in-depth into each category further down in this article.
- Lightweight. Although It Luggage is lighter, Lucas suitcases are still considered pretty lightweight. On average, a carry-on weighs 7.9 lbs, but the Lucas Ultra Lightweight carry-on weighs just 5.8 lbs.
- Affordable. You can get a Lucas carry-on starting at 50$, which is very cheap. They’re not the cheapest brand out there, but they’re definitely in the affordable range.
- Not for frequent travelers. We wouldn’t recommend Lucas suitcases for people who fly more than five times per year. Their durability will be good enough for leisure travelers who travel less than five times per year, and at that rate will last around 3-5 years.
- Their warranty is pretty much useless. Lucas support is very hard to get in contact with, the responses are often delayed, the warranty terms are pretty bad, and no shipping costs are covered. So when their suitcases break, it’s best to just get a new one instead.
Lucas suitcases are definitely not for people who take traveling seriously. To save some costs, they’ve used cheaper materials and made a warranty that’s basically useless.
But on the other end, they’re priced really cheaply, they’re very lightweight, and they come with a bit more features that you would normally get on an affordable suitcase.
They’ll be a solid choice for those who are looking for something affordable and don’t travel too often.
In the affordable price range, American Tourister (74 points) or Coolife (76 points) would be a slightly smarter choice. But if you’ll be traveling frequently, it’s even smarter to pay a bit more and get a Travelpro (90 points) or Samsonite (85 points) instead.
Top-Rated Lucas Suitcases
|Best softsife: Ultra Lightweight carry-on||Editors rating: 4.1|
|Best hardside: Outlander carry-on||Editors rating: 4.0|
|Best luggage set: Ultra Lightweight 3-piece||Editors rating: 4.1|
|Most popular: 16-inch underseater||Editors rating: 3.9|
Key Facts About Lucas Luggage
Lucas Luggage is a travel brand under 24/7 International LLC. Under the same company, they’re operating a few other luggage brands – Andiamo, Pathfinder, Ciao, Steve Madden, Nicole Miller, Carribean Joe, Rosetti, and Lily Bloom.
Although there isn’t much information about 24/7 International LLC online, it looks like they started operating at around 2005 and they’re based in Pine Brook, New Jersey.
Judging from everything we’ve seen, it looks like they’re a private label company. This means, that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. Essentially, they only design and sell the luggage, and the whole manufacturing process is outsourced.
Their online presence is quite aged, and it looks like their main business model is B2B (Business to business). Essentially, they’re selling their suitcases in wholesale to other online and retail stores, instead of directly selling to customers.
It’s also worth noting, that they don’t have a separate website for Lucas luggage, their only website is 24-7international.com, which is essentially a visit card for their business customers.
A lot of their customers are repeat buyers. Some said they’ve used Lucas suitcases for a decade now, and they’ll continue to stay with them in the future. Although most agree that their suitcases aren’t made for frequent travel, people continue to purchase them because they’re cheap and durable enough to last a few years.
However, not all of their customers were that happy. Some experienced issues just after a few trips.
Here are the most common issues that people complained about:
- Sometimes their bags are slightly heavier than advertised.
- When trying to contact them about the warranty, replies usually take weeks, and shipping isn’t covered.
- The Lucas Ultra Lightweight carry-on lacks proper side handles.
- The top handle on the Lucas 16-inch Underseater isn’t properly stitched and may fall off when carrying too much weight.
- The Lucas Outlander Hardside carry-on has a nasty toxic smell for the first weeks.
- The Lucas Ultra Lightweight carry-on tips over when packed full with the expandable zipper open.
But other than that, most people were happy with their purchases.
As you’d already expected from an affordable private label brand, their suitcases aren’t made for frequent travel.
Their fabric suitcases are made from polyester and their hardside suitcases from ABS. Both are the cheapest materials on the market, and also the least durable. Ideally, you’d want to get nylon for fabric bags, and polycarbonate for hardside ones, because they’ll be much more durable. That said, you usually won’t find suitcases made from these materials priced in the same 50-90$ price range.
People were particularly disappointed with a few durability issues on their most popular model: Lucas 16-inch underseat cabin bag. A few people complained that the top handle isn’t properly secured to the frame, and the stitching falls apart when the bag is packed full. Also, there seem to be some issues with the zippers, which tend to get faulty after a few uses.
Usually, affordable luggage brands come with pretty bad spinner wheels, which tend to fall apart after a while. Aside from a few rare cases, we didn’t notice any issues with faulty wheels for Lucas luggage. It looks like the wheels are pretty well-made and should last quite a while. That said, some people complained that the wheels didn’t roll that smooth, compared to spinner wheels from other brands.&
Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (five times per year or less.) But if you’re a frequent traveler, we’d suggest choosing something more durable, like Travelpro, Briggs & Riley, or Samsonite.
You’d expect affordable suitcases to be pretty basic.
But compared to other affordable luggage brands, Lucas seems to offer a bit more.
We compared the average weight of empty suitcases and found out that the average weight of a carry-on is 7.9 lbs.
The Lucas Ultra Lightweight carry-on weighs just 5.8 lbs, and the Lucas Outlander Hardside carry-on just 6.5 lbs. They’re not as light as It Luggage, who offer their lightest carry-on at just 3.8 lbs, but they’re still pretty good. Lucas definitely offers some of the lightest suitcases on the market.
If you’re flying internationally, or often have to fly an airline with strict carry-on weight restrictions, saving a few pounds in your carry-on can be invaluable.
Most of Lucas suitcases come with expandable zippers. Sometimes, affordable brands don’t include them to save a bit on the costs, but having one is essential if you’re an over-packer.
Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. But you should also be aware, that sometimes carry-ons with opened expandable zippers are above the width restrictions for carry-ons, which means that you might have to check-in the bag.
Double Spinner Wheels
The Lucas Ultra Lightweight collection comes with double spinner wheels, which is nice.
Having double wheels instead of regular ones is better because they’re more durable, the rubber around the wheels will last longer, and they usually roll smoother. That said, some of their suitcases come with regular wheels, so we’d recommend preferably choosing other models who come with eight wheels instead of four.
Basic Packing Options
Lucas carry-on and checked suitcases come with pretty basic packing options. From the exterior, you’ll usually find one or two pockets for documents and other quick-grab essentials. And in the interior, you’ll usually find one or two pockets for organization, and compression straps for keeping the clothing in place. Nothing too advanced.
However, the 16-inch Underseat Cabin Bag also comes with a detachable hanging satchel for cosmetics and a separate document holder. It’s a nice addition because usually, you wouldn’t find these features in other underseat bags.
When put next to other affordable brands, we think that Lucas suitcases look quite good. It looks like they’ve put in quite a bit of effort into the design.
Although generally most of their suitcases look somewhat simple and down-to-earth, some of their models come in colorful patterns that won’t get lost between all the other bags on the luggage conveyor belt. For instance, the Lucas Printed Softside spinner looks quite interesting with the colored henna pattern.
They’ve also got a few options for the business class, which look sleek and professional. Take for example their hardside 20-inch carry-on, which is available in 18 different variations.
Because Lucas has put so much effort into the design we’ve given them 12 out of 15 points in the design category.
To be frank, Lucas warranty is one of the shadiest ones we’ve seen.
First of all, it was incredibly hard to find their warranty details online. Turns out, that Lucas Luggage doesn’t even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form.
Although the warranty terms are quite vague, here’s what we could gather.
Lucas Warranty Terms
- Only manufacturing defects are covered.
- Airline damage, transportation damage, accidents, and normal use aren’t covered.
- You need a copy of the receipt or invoice.
- For the claim, you’ll also need to find the serial number, which is an 11-digit number that’s printed on a label inside.
- All shipping costs aren’t covered, and they’ll ask you to send around 15$ by check or 20$ by credit card, based on your location.
- Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again.
- Usually, the warranty is valid for 5 years.
Essentially, you shouldn’t expect Lucas warranty to work. Given how affordable their suitcases are, you should just get a new one instead.
If you do decide to contact their warranty, expect additional fees for shipping, and slow responses from their support.
In the affordable price range, Lucas seems to be somewhere in the middle, but gravitating towards the higher end.
Here’s what you can expect to pay for Lucas luggage:
- 50-100$ for a softside suitcase.
- 60-100$ for a hardside suitcase.
- 180-250$ for a luggage set.
When you also take into consideration the durability, features, and other factors, we think that some of their models are more valuable than others. We reviewed only the ones that we think are worth it down below and skipped the other ones which we think aren’t priced accordingly.
Individual Lucas Suitcase Reviews
|- 22.8 x 14 x 9 inches|
|- 5.8 lbs (2.63 kg)|
|- Material: Polyester|
|- Editors rating: 4.1 / 5|
If you’re looking for an affordable lightweight carry-on, the Lucas Ultra Light Carry-on is a rock-solid choice.
In design, it’s very similar to the It Luggage World’s Lightest carry-on. The only differences are that this one is slightly heavier and more durable. Compared to the It Luggage’s lightweight model, which weighs only 4 lbs, this one weighs 5.8 lbs. The difference in weight is quite substantial, but Lucas is better for those who are looking for something roomier and more durable.
In the dimensions, it’s slightly above the 22 x 14 x 9 limit in length. That said, from my own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesn’t look too massive (and this one doesn’t.)
From the exterior, this carry-on comes with two exterior pockets for documents, four double spinner wheels, a retractable handle, and handles on top and left side. And when you open the bag up, you’ll find a roomy main compartment with two inner pockets for organization, and compression straps to keep your belongings in place. Not the most advanced setup, but it’s fairly good for a suitcase that’s this affordable.
Although this bag has an expandable zipper, a few people said that this carry-on tends to tip over when packed full and expanded. So essentially, the expandable feature is useful only if you’re willing to hold your bag by the handle to avoid tipping.
We wouldn’t recommend this bag for frequent flyers, but we would for infrequent travelers who are looking for a cheap and lightweight suitcase.
|- 21.8 x 13.5 x 9 inches|
|- 6.5 lbs (2.94 kg)|
|- Material: ABS|
|- Editors rating: 4.0 / 5|
Although Lucas offers a few other hardside carry-ons, we think that this one is probably the smartest choice. The other ones are slightly more expensive, and we don’t think that they’re worth the price.
The outer shell of the outlander is made out of ABS, which is the cheapest and least durable hardside plastic. Ideally, you’d want to get something made from polycarbonate or polypropylene, but because this one is so cheap, you wouldn’t really care too much if you’d eventually get a crack in the frame. As with all ABS suitcases, this one will have a chemical smell for the first few weeks, but it will come out after a while.
With handles and wheels, this suitcase is below 22 x 14 x 9 inches, which is really good for those who’ll be flying internationally.
From the outside, this carry-on is pretty good-looking and comes with four spinner wheels, top and side handles, and a retractable handle on top. And from the inside, the outlander is divided into two equal parts, separated by a fabric sheet in the middle. You’ll also find two pockets for organization and an x-shaped cross strap for keeping your belongings in place. If you ever need additional space, this bag also expands by two inches, which results in additional 25% packing space.
Although the outlander is pretty simple, it’s got all the essentials. And it’s also priced really affordable, which is why we think it’s a solid choice for an affordable hardside carry-on.
|- 20, 24, and 28 inches|
|- 19.6 lbs (8.89 kg)|
|- Material: Polyester|
|- Editors rating: 4.1 / 5|
If you’re looking for a lightweight 3-piece luggage set, the Lucas Ultra Lightweight set is probably one of the best options on the market.
In total, this luggage set weighs just 19.6 lbs, which is really light. Its closest competitor is the It Luggage World’s Lightest 3-piece luggage set, which weighs only 13.8 lbs. Although the It Luggage set is slightly cheaper and lighter, it’s much less durable. And if you’re checking your bags, generally, you want to purchase something durable, because the baggage handlers can get rough. Which is why we believe that the Lucas luggage set is a slightly better choice.
All three pieces are virtually identical, just in different dimensions. All bags are expandable, come with four double spinner wheels, and have the same setup on compartments and handles.
That said, you should remember that this definitely isn’t a luggage set that will last decades. Lucas is essentially a private label brand that outsources the manufacturing process in China, so the quality isn’t perfect. If you’ll be using this set several times per year, you can expect it to last 3-5 years, which is pretty long for an affordable luggage set.
|- 15.7 x 15.7 x 9.8 inches|
|- 4.35 lbs (1.97 kg)|
|- Material: Polyester|
|- Editors rating: 3.9 / 5|
Those who are flying frequently on one or two-day trips understand how effective a small underseat bag is. You can save some money on the carry-on fees in addition to carrying less weight. We believe that the Lucas 16-inch underseat cabin bag is a solid short-term option.
It’s priced really affordable, which is why you won’t be too disappointed when something breaks. And if you’ll be using this bag frequently, eventually it will break. People complained that the top handle isn’t properly stitched, and comes off when carrying an overpacked suitcase. Also, a lot of people said that the zippers often get stuck, and sometimes will stop working completely, which is something you have to keep in mind.
But other than that, the bag is a pretty solid deal. It’s neatly organized with quite a few inner and outer compartments, it comes with a separate hanging cosmetics pouch, and a separate documents folder. People said that it’s just the perfect size for short one or two-night stays with enough room for a few pieces of spare clothing in the main compartment.
Although I prefer a backpack for my personal item, this is a great alternative for those who have back problems, because this bag has two wheels and a retractable handle. That said, you won’t be able to fit a laptop in there, so if you’re traveling with one, you should rather get a laptop backpack instead.