It Luggage: 2020 Brand Review and Rating

By Oskars Brumelis | Last Updated January 1, 2020

It Luggage is a lesser-known luggage brand from the UK.

They’ve got a loyal fan-base across the whole world, and a lot of them have stayed loyal for at least a decade. Their customers prefer them over other brands because they’re so light and durable.

In this It Luggage review, we’ll determine whether they’re a good luggage brand to choose. We’ll evaluate their quality, customer reviews, features, warranty, prices, and compare them with their closest competitors.

On CleverJourney’s Best Luggage Brands, It luggage gained 71 points and took 11th place on our leaderboard.

Between affordable luggage brands, It Luggage actually gained the 3rd place, right after American Tourister (74 points) and Coolife (76 points.)

Here you can see how we determined the full score. We’ll go more in-depth into each category further down in this article.

The Good

• Affordable. If you’re looking for a fabric carry-on, you can expect to pay around 50-80$. Although Rockland is slightly cheaper, It Luggage offers more value because it’s more durable.
• Lightweight. Their most lightweight model weighs just 3.8 lbs. Just so you understand how light it really is – we couldn’t find carry-ons from other brands that weigh below 5 lbs. If you’re looking for a lightweight carry-on, It Luggage is probably your best choice.
• Loyal customers. Quite a few of It Luggage’s customers have been with them for over a decade. Although people agree that they’re not the most durable brand out there, they still choose It Luggage over anything else because of the low prices and weight.

The Bad

• Not made for frequent travel. If you’re a frequent traveler, you should probably get something more durable, like Travelpro or Briggs & Riley. But if you go on a vacation only 1-3 times per year, you can expect their suitcases to last around 5-8 years.
• Weak warranty terms. Although their warranty is valid for ten years, it covers only basic manufacturing defects. Also, we’ve heard that their support sometimes is hard to get by. So if you ever break your luggage, it’s probably smarter to just get a new one.

The Verdict

Although It Luggage takes only the 11th place on our leaderboard, their bags are actually a pretty solid choice. They’re far from being the most durable on the market, but they’ll be good enough for leisure and semi-frequent travel. That said, you should only get their carry-ons because checked bags often get destroyed much faster.

For those who are looking for a lightweight carry-on, you literally won’t find anything lighter than It Luggage. Airlines often have only 11-20 lbs carry-on weight limits. Saving 2-5 lbs on just the carry-on is invaluable, so It Luggage makes much sense, even if it is slightly less durable.

But if you can afford to pay a bit more, a smarter choice would be to invest in Travelpro, which is also pretty lightweight but much more durable.

Top-Rated It Luggage Suitcases

	Best overall: World's Lightest 2-wheeled	Editors rating: 4.2
	Best spinner: World's Lightest spinner	Editors rating: 4.1
	Best hardside: Asteroid spinner	Editors rating: 4.0
	Best luggage set: World's Lightest 3-piece	Editors rating: 4.1

Full Review

Key Facts About It Luggage

It Luggage Ltd (It is short for International Traveler) was established back in 1985, London. At the time, they were registered under a different name – Landor Ltd. They were the first company that started importing luggage from China to the UK, which allowed to sell them at competitive prices.

Today, they’ve established quite a strong presence in retail stores all over the world, especially in Europe. Their luggage is best described by being lightweight and affordable.

You’ll find them in some online stores as well. However, they’re much more popular in retail. That’s because they’re kind of an old-school brand, that focuses on retail locations much more. You also won’t be able to buy stuff on their website itluggage.com, because it’s essentially a catalog for their business customers.

It Luggage is manufactured in Vietnam and China, and they’re quite open about this. They have dedicated offices there that oversee the manufacturing process to ensure proper standards and quality. They’re also compliant with the “Modern Slavery Act,” which means they’re working only with suppliers that ensure proper working conditions.

Reviews (19/30)

We read all the reviews that we could get our hands on, and it looks like people are pretty happy with their purchases. Compared to other affordable brands that cost similarly, It luggage wasn’t reviewed as good as American Tourister or Coolife but was ahead of SwissGear and Rockland.

On Amazon, most of their products are reviewed at 3.9-4.4 stars, which is a fairly good result for an affordable brand. On several forums, people said that they’d used It Luggage’s bags for over five years without any noticeable issues.

Out of all the reviews that we read, people most commonly complained about these issues:

• Some models are advertised at 22 inches, but really are 23 inches in length.
• Their fabric suitcases are made from a thin fabric that quickly gets dirty.
• People are concerned with quality issues because their bags feel so light.
• Some felt that because of the rounded corners, It Luggage compromised packing space with better looks.
• The handles and zippers feel cheap.
• Most recommended It Luggage only for carry-ons.

But overall, it looks like people are pretty happy with It Luggage. Most understand that because their bags are so lightweight and cheap, there will be some durability issues.

We also noticed that a lot of their customers are repeat buyers, who purchase a new bag every 3-8 years.

Here’s another short review from one of their customers:

Quality (13/20)

It Luggage is an affordable luggage brand, so, naturally, you shouldn’t expect them to last.

We researched what materials they’re made from, and in most cases, they’re using the cheapest ones. For instance, most of their fabric suitcases are made from polyester, which is used in cheaper suitcases. And their hardside bags are usually made from polypropylene or ABS, which are cheaper and less durable than polycarbonate.

Also, it’s worth noting that most of the times, the materials used are thinner and lighter than what you would find on other affordable brands. That’s because It Luggage’s main focus is weight, which means that they can’t use too thick materials.

The wheels, handles, and zippers on their suitcases also feel pretty cheap, but despite this fact, they actually perform quite well. Out of all the reviews that we read, we didn’t find too many people complaining about broken zippers, wheels, or handles, which is nice.

Many people warned others about checking-in It Luggage suitcases. They’ll be good for carry-ons because they’re incredibly lightweight, but they’re too fragile to be checked-in. Also, people advised that when you do have to check their bags, to make sure that they’re packed full because half-full suitcases will most likely break from the weight of other suitcases on top.

Some people even recommended adding a flexible plastic sheet inside because the frame is so thin that stuff packed inside tends to “stick-out.”

But although they’re made from cheap materials, and they’ve compromised durability for weight, overall, the quality is not too bad. People who used It Luggage’s carry-ons said that they’ll easily last 3-5 years of semi-frequent use. For an affordable luggage brand, that’s pretty good.

Features (13/15)

Most affordable luggage brands don’t focus on innovation, but It Luggage does.

Here we’ll cover their most important features, and why they’re sometimes a better choice over other brands.

Incredibly Lightweight

In another post, we compared the average weight of the most popular suitcases. On average, empty carry-ons weigh around 7.9 lbs. The Travelpro Maxlite 5, which is considered one of the lightest and most popular carry-ons on the market, weighs just 5.3 lbs.

But It luggage did even better than that. Their lightest option – It Luggage World’s Lightest 2-wheeled carry-on – weighs just 3.8 lbs, which is just unbelievable.

We looked around the web, and we couldn’t find anything lighter than their “World’s lightest” collection. In fact, from other brands, we didn’t even find any suitcase below 5lbs. So it appears, that their statement “world’s lightest” may actually be true.

To save weight, they’ve used a ‘frameless’ design, thin fabric, and lightweight handles and wheels. Usually, fabric suitcases are reinforced with a strong wire or aluminum frame. It Luggage has opted to use fiberglass, which is even lighter.

Eight Wheels Instead of Four

On most of their suitcases, you’ll find double spinner wheels, instead of regular ones.

We’ve tested dozens of bags with regular wheels and double spinner wheels, and we can definitely say that the double ones are better. They’re more durable and roll smoother.

TSA-Approved Locks on Hardside Suitcases

Most commonly, their hardside suitcases come with TSA-approved combination locks. For instance, the It Luggage Asteroid Spinner has TSA locks included in all three sizes – carry-on, medium checked, and large checked.

These locks are nice if you’re looking to secure the contents of your bag because you don’t have to purchase a separate lock. Usually, TSA locks come only with bags that are over 100$, so it’s a nice feature to have on a bag that costs less.

Wide Handles for More Space in the Main Compartment

All the models from the “World’s Lightest” collection have pretty wide retractable handles.

This is helpful because by doing this, they’ve hidden the inner-part of the handle in the corners of the main compartment. Usually, you get two rails in the middle of the suitcase, which are inefficient for maximizing the space in the main compartment.

That said, this system isn’t so good for those who like to store their backpacks on top of their carry-on. Some backpacks come with rear straps that fit around retractable handles on suitcases. Because this handle is so wide, the strap doesn’t fit.

Basic Packing Features

In It Luggage’s suitcases, you won’t find any advanced packing features, like suiter compartments, toiletry pouches, shoe pockets, laundry bags, e.t.c.

Essentially, you’ll get one or two inner pockets for organization, as well as several exterior pockets. Sometimes their bags come with compression straps, that hold down your clothes. Also, on some of their hardside models, you’ll find expandable zippers, that allow you to expand the bag for an additional 25% volume. But that’s basically it.

Despite the basic packing features, we’ve given them a fairly high rating in features (13 out of 15.) That’s almost solely due to their bags being so light. No other brand comes even close to It Luggage in weight.

Design (11/15)

Although It Luggage’s “World’s Lightest” collection looks pretty basic, some of their other models don’t.

For instance, the It Luggage Valiant 22-inch carry-on in Cream color with Almond Trim is pretty good-looking. It looks fairly similar to the Delsey Chatelet collection, which costs almost four times as much.

And that’s not their only good-looking suitcase. They’ve also got a bunch of other not-that-popular suitcases which will turn some heads. (for instance, the It Luggage Metamorphic spinner carry-on.)

But then again, we think that they’ve done a pretty bad job design-wise with some of their most basic models. At first glance, their most basic models look pretty cheap. You can definitely tell they’re made in China, which is why we’ve rated their design only at 11 out of 15.

Warranty (5/10)

It Luggage’s suitcases come with a 10-year warranty. At first glance, you might think that it’s a pretty good deal, but in reality, it’s actually not. Their warranty terms are pretty bad, shipping isn’t covered, and we’ve found some bad stories about their support.

What’s Covered With the It Luggage’s 10-Year Warranty

• Only manufacturing defects are covered.
• Airline damage, normal tear, accidents, and misuse isn’t covered.
• You have to keep the proof of purchase for the warranty to be valid.
• The warranty doesn’t transfer to a new owner.
• All shipping costs should be covered by the customer.
• All warranty claims should be sent to warranty@itluggage.com.
• The warranty is valid for 10-years from the date of purchase.

As you can see, the warranty terms are pretty basic and don’t really cover anything serious. If, for instance, your wheel would break off while the bag is checked-in, your best bet would be to get compensation from the airline for damaged luggage.

Also, we saw that some people complained that their support team is hard to get by. Some people said that they hadn’t received any word for weeks, which is probably a red flag. It’s safe to assume that most of the times, you’d be better off by purchasing a new bag, instead of trying to get in touch.

But given their affordable pricing, you really shouldn’t expect much from their warranty anyway.

Price (10/10)

With It Luggage, you can expect to pay around:

• 50-80$ for a softside carry-on.
• 70-150$ for a hardside carry-on.
• 150-200$ for a 3-piece fabric luggage set.
• 150-300$ for a 3-piece hardside luggage set.

These prices are slightly higher than Rockland but very similar to American Tourister and SwissGear.

In terms of value (what quality and useability you’re getting for the price you’re paying,) we’d say that It Luggage is actually a pretty good deal.

Especially their “World’s lightest” collection. I mean, if you’d be specifically looking for the world’s lightest carry-on you’d expect it to cost at least 100$ when in reality, it’s almost half of that.

Individual It Luggage Suitcase Reviews

Best Overall: It Luggage World’s Lightest Rolling Carry-On

We believe that the “Worlds Lightest” collection is the best one that It Luggage has to offer. If you’re looking for a carry-on, it would be a slightly smarter choice to get the 2-wheeled version instead of the spinner one.

Outside the U.S., the pavement isn’t always asphalt or concrete. It’s cobblestone or plain gravel. On these surfaces, spinner wheels are usually the first ones to break. Having just two large wheels, that aren’t “sticking out,” will ensure that they’ll be much less likely to break.

This carry-on is made from thin, high-density polyester in combination with a fiberglass frame, which makes it weight just at 3.8 lbs. It’s the lightest carry-on that you’ll ever find, which will be perfect for strict airlines, where often the weight limit for carry-on’s is just 15 lbs.

Aa lot of people warned others that you shouldn’t get this bag in bright colors because it gets dirty really fast. Instead, you should get it in dark gray, purple, or navy blue.

Other than that, the bag has a few options for staying organized- two exterior pockets and four zippered compartments inside. Because of the wide handle, the main compartment is pretty spacious and rectangle-like, which will be perfect for utilizing packing cubes (if that’s your thing.)

Although the bag looks cheap, it’s gotten fairly good reviews among people who’ve used it. So if you’re looking for a lightweight carry-on, this one is probably the best choice out there.

Best Spinner: It Luggage World’s Lightest Spinner Carry-On

The “World’s lightest” carry-on with spinner wheels, is slightly better-looking compared to the two-wheeled version. With the spinner version, you’ll have an easier time pulling your bag, because it comes with four double spinner wheels that rotate in all directions.

But then again, the spinner version has some disadvantages as well, which is why we’ve rated it slightly lower.

This version has rounded corners and slightly smaller font opening, which compromises some packing space. Furthermore, many people said that it’s actually around 22.7 inches in length, which means that it’s slightly over the most common carry-on limit of 22 x 14 x 9 inches. The spinner version also has slightly smaller exterior pockets compared to the two-wheeled one.

But despite these few drawbacks, the spinner version is still a very solid choice. It weighs at just 4 lbs, so it’s just 0.2 lbs heavier. As we already said, it’s better looking and easier to move around, and the inner compartment has a pocket with a zipper instead of an elastic zippered mesh, which is more useful.

Best Hardside: It Luggage Asteroid Spinner Hardside Carry-On

We know that some people swear by hardside suitcases, and if you’re one of them, then the It Luggage Asteroid carry-on is probably your best choice.

It’s made from polypropylene, which is usually used for lightweight hardside models, because of it’s lightweight properties. The material feels kind of cheap in real life, but actually, it’s pretty strong – almost as strong as polycarbonate.

Compared to the “World’s lightest” collection, this bag has many more features, like TSA-approved combination locks, expandable width zippers for 25% more packing capacity, and more interior pockets for organization. The interior compartment is divided by a fabric sheet, which is useful because when you open the suitcase up, your belongings won’t instantly fall out.

But you should take note that the bag is 15.6 inches in width, which is a bit too wide for international carry-on restrictions. You should use it only for domestic flights, where the restrictions are less strict.

Best Luggage Set: It Luggage World’s Lightest Spinner 3-Piece Luggage Set

If you’re looking for a lightweight luggage set, no other 3-piece luggage set in similar dimensions will weigh less. The whole luggage set weighs just 13.8 lbs. We’ve seen some checked suitcases that weigh more than this 3-piece set. For comparison, the Samsonite Winfield 2 3-piece set is considered a lightweight luggage set, and it weighs at 27.5 lbs, which is twice as much.

That said, you should understand that It Luggage isn’t the most durable luggage brand. The carry-on will do just fine, but the two checked bags might get damaged while checked-in from the weight of other bags on top. You should always pack these bags full so that less strain is put on the frame.

But other than that, the two larger bags are nearly identical to the spinner carry-on, just larger. The only difference is that you get one large exterior pocket for both, instead of two.

For a luggage set, this one is priced very affordably. Essentially, you can get a full luggage set for the price of one mid-tier carry-on. So if any of the checked bags do break, you won’t suffer any significant losses.

• Best luggage brands
• Briggs & Riley
• Chester
• Travelpro
• Tumi
• Samsonite
• Delsey PARIS
• Traveler’s Choice
• Ricardo Beverly Hills
• Coolife
• American Tourister
• It Luggage
• Swiss Gear
• Merax
• Lucas
• Mia Toro ITALY
• Rockland